Legal
Privacy Policy
How we handle the personal data and documents you share with us.
Last reviewed: June 2026
Who we are
This Privacy Policy describes how apostillaantecedentes.com ("we", "us") handles personal data when you visit this site or request a document service — apostille, consular legalization, certified translation, or related assistance. Because our work involves official identity and civil-status documents, we treat the data you share with particular care.
What data we collect
- Contact details you provide through our forms or chat: name, email, phone, country, and the message you send us.
- Case details needed to quote and process a request: document type, issuing country, destination country, and deadlines.
- Documents you choose to send us (e.g. a criminal-record certificate, birth certificate, power of attorney) so we can authenticate, legalize, or translate them.
- Technical data collected automatically: IP address, browser type, pages viewed, and referring source, via standard analytics.
How we use your data
- To respond to your inquiry and prepare an accurate quote.
- To carry out the document service you request and keep you updated on its progress.
- To meet legal, accounting, and anti-fraud obligations.
- To improve the site and understand which services visitors look for.
We do not sell your personal data, and we do not use your documents for any purpose other than the service you requested.
Who we share data with
To deliver a service we may share the minimum necessary data with: the official authorities that issue or apostille documents; sworn or certified translators; and courier services for delivery. These third parties act only on our instructions for your case. We may also use processors such as analytics and form/webhook providers; data sent through our contact forms is transmitted to our intake system to reach our team.
How long we keep it
We keep case data only as long as needed to complete your service and meet legal record-keeping duties, after which it is deleted or anonymized. Copies of documents you send are retained only for the duration of the active case unless you ask us to delete them sooner.
Your rights
You can ask us to access, correct, or delete your personal data, or to stop processing it. To exercise any of these rights, contact us through our contact page. We respond to verified requests promptly.
Cookies
We use essential cookies to make the site work and analytics cookies to understand usage. You can control cookies through your browser settings. Disabling some cookies may affect site features.
Related pages
Contact
Questions about this policy or your data? Reach us through our contact page.